Shipping policy
Shipping Policy
Last updated: May 17, 2026
Thank you for shopping with The Eagermans. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
All orders are processed within 2–5 business days after payment has been successfully confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During busy periods, launches, or holidays, processing times may be slightly delayed.
Shipping Rates and Delivery Estimates
Shipping costs are calculated and displayed at checkout based on your location and selected shipping method.
Estimated delivery times:
- United Kingdom: 3–7 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery estimates are not guaranteed and may vary due to courier delays, customs processing, weather conditions, or other factors outside our control.
International Shipping
We ship to selected international destinations.
International customers may be required to pay customs duties, import taxes, or additional fees imposed by their local customs authority. These charges are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to become available.
Delayed, Lost, or Stolen Packages
While we work closely with our shipping partners to ensure timely delivery, The Eagermans is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
If your package is significantly delayed or appears lost, please contact us at:
and we will do our best to assist you.
The Eagermans is not responsible for stolen packages confirmed as delivered to the address provided at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us as soon as possible.
Shipping Restrictions
We reserve the right to refuse or cancel shipments to certain locations where shipping services are unavailable or restricted.
Contact
If you have any questions regarding shipping or delivery, please contact us:
The Eagermans
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: nikhil@theeagermans.com