Privacy policy

Privacy Policy

Last updated: May 17, 2026

The Eagermans operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). The Eagermans is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information, transaction details, and payment confirmations.

  • Account information including usernames, passwords, preferences, and settings.

  • Transaction information including items viewed, purchased, returned, exchanged, or cancelled.

  • Communications with us including customer support inquiries.

  • Device information including browser type, IP address, and device identifiers.

  • Usage information including how you interact with our Services.

Personal Information Sources

We may collect personal information:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies and similar technologies when you use our website.

  • From service providers acting on our behalf.

  • From business partners or other third parties.

How We Use Your Personal Information

We use your personal information to:

Provide, Tailor, and Improve the Services

Including processing orders, payments, shipping, returns, exchanges, account management, and personalizing your shopping experience.

Marketing and Advertising

Including sending promotional emails, marketing communications, and displaying personalized advertisements.

Security and Fraud Prevention

Including protecting accounts, detecting fraud, and maintaining the security of our Services.

Communicating with You

Including customer service support and responding to inquiries.

Legal Reasons

Including complying with legal obligations and enforcing our policies and terms.

How We Disclose Personal Information

We may disclose your personal information:

  • With Shopify, payment processors, shipping providers, analytics providers, and other vendors who help operate our business.

  • With marketing and advertising partners.

  • When you request or consent to such disclosure.

  • With affiliated companies.

  • In connection with legal obligations, mergers, acquisitions, or other business transactions.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information to provide and improve the Services.

To learn more about how Shopify processes your personal information, you can review the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Data

Our Services are not intended for children under 18 years old, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention of Your Information

We use reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access your personal information

  • Right to correct inaccurate information

  • Right to delete your information

  • Right to data portability

  • Right to object to certain processing

  • Right to withdraw consent

  • Right to opt out of marketing communications

To exercise these rights, contact us using the details below.

Complaints

If you have concerns about how we process your personal information, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country of residence, including outside the United Kingdom and European Economic Area.

Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect transferred personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us at:

The Eagermans
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: nikhil@theeagermans.com